Privacy Policy
Last Updated: March 2026
At Alpha Hub, we value your privacy and are committed to protecting your personal and psychological data. This policy explains how we collect, use, and safeguard your data.
1. Data We Collect
- Direct inputs: Name, date of birth, gender, country, city, and questionnaire responses.
- Technical data: Browser type, IP address, language preferences, and session data.
- Derived data: Multiple Dimensions analysis results and AI-generated reports.
- Institutional Data (B2B): We collect professional contact data from institutions when requesting quotes or contacting sales.
2. How We Use Your Data
- Creating your personalized reports
- Improving AI model accuracy (anonymized data only)
- Communicating with you about your account and reports
- Aggregated statistical analysis for platform improvement
3. Data Sharing
We do NOT sell your personal data to any third party — ever.
We may share anonymized data with our research partners to improve psychological assessment tools.
We may share data when required to comply with legal requirements or court orders.
4. Data Security
- We use SSL/TLS encryption to protect data in transit.
- Data is stored on secure servers with advanced encryption and strict access controls.
- We conduct regular security reviews to ensure your data remains protected.
5. Your Rights
- Access your personal data and reports
- Request correction or deletion of your data
- Opt out of data usage for model improvement
- Export your data in a readable format
6. Contact Us
For any privacy-related inquiries, please contact us via email: privacy@alphahub.com
7. Schools and Institutions Data (B2B Data)
If a school or institution (B2B) creates accounts for its students or employees, the institution is responsible for obtaining their consent to provide their basic data (Name, Date of Birth, and Email if available).
We at Alpha Hub use this data solely to provide assessments and send reports, and will not sell or exploit it for marketing purposes.
Legal Relationship: The school/institution is considered the Data Controller while the Alpha Hub platform is the Data Processor according to data protection regulations. The school must ensure it has obtained Parental Consent for underage students before using the platform.
8. AI Chat Companion Interactions
The platform uses generative AI technologies to discuss reports. We strongly advise against entering any sensitive personal data or credit card numbers inside the chat window for your privacy.
